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KFM has won a Health Service Journal (HSJ) Partnership Award for its Enhanced Supply Chain Service. The award was announced last night at a celebratory event in London.

Over the year 2019/20 KFM initiated a comprehensive change programme to fundamentally re-engineer its supply chain to provide an enhanced service to King’s College Hospital. This has released valuable clinical time to focus on patient care and provides better value for money.

KFM initiated a lean six sigma rapid improvement programme which began by mapping the existing supply chain processes and gathering data to identify areas for improvement. As a result, changes were made over a six-month period in operational systems, processes and staffing.

Andy Lockwood, Managing Director at KFM, said: “Winning the HSJ Procurement Project of the Year Award is a real honour and testimony to the skills and dedication of the KFM Team. The enhanced supply chain service at King’s means clinicians can focus on patient care and delivers financial benefits worth £10m a year. Well done Team KFM!”

The judges praised the KFM team for their “cohesive and engaging approach” and said "The winners built impressively on the written submission reinforcing their entry. The team demonstrated strong involvement between clinical and non-clinical staff including executive level involvement and showcased the benefit of improving value and reducing waste. The judges felt that this could be a model for other trusts to replicate."

Read the full case study
click here

Since the end of January 2021 KFM has been supporting King’s College Hospital NHS Foundation Trust with RPA (Robotic Process Automation) in swabbing hospital staff Covid-19 tests.

Prior to the introduction of Robotic Process Automation or ‘bots’ health rotas had to be updated manually which was time consuming and more prone to human error. Working for the hospital HR department the KFM ‘bots’ complete approximately 100 staff swabs each day.

Peter Hanover, from the Occupational Health & Wellbeing team at King’s College Hospital NHS Foundation Trust, said: "The RPA programme has made a big difference in freeing me up for other duties in the Occupational Health Department. Previously, I would spend hours every a week inputting data. The automated process can do this much faster and can make results live on Healthroster as soon as results are received.”

He continues: “I’ve been impressed how the new system is able to learn like a person and its accuracy is increasing all the time."

KFM is developing the use bots in many areas of hospital life to improve efficiency and patient care.

More NHS organisations are adopting RPA to automate the most fastidious and repetitive processes. Over the last 12 months KFM has been working with procurement, finance, HR and clinicians to develop technological expertise within the NHS. The results are outstanding with a combination of CIP, cost reduction and reducing data errors.

Sam Proposch, RPA Lead at KFM said: “It’s great to see our robots making a positive impact on the team’s day to day workloads throughout the Covid-19 pandemic. We were able to work with staff and automate the swabbing results process within a week offering great value for money within the Trust.”

Who is KFM?

KFM is a provider of healthcare support services. KFM’s mission is to partner with healthcare providers in delivering world class patient care, with all profits and cost savings reinvested in the NHS.

KFM is delighted to announce that we have been shortlisted for the Health Service Journal Award for Procurement Project of the Year.

We have been recognised for providing a re-engineered Enhanced Supply Chain Service to King’s College Hospital NHS Foundation Trust, which released valuable clinical time to focus on patient care and provided better value for money.

You can read the full story here.
The COVID-19 pandemic has been one of the biggest challenges the NHS has ever had to face, and the partnership between the Armed Forces and the NHS has been highlighted.

Many NHS staff have been redeployed to work on COVID-19-related roles. Gavin Jones, a veteran who now works as Head of Governance, Risk & Compliance at KFM (owned by Kings College Hospital NHS Foundation Trust), shared his experiences about being asked to take on a different role and work in supply chain management and logistics, ensuring PPE was distributed accordingly.

Before joining the NHS, Gavin undertook a work placement at an NHS organisation, as part of the Step into health programme. The programme aims to highlight the many transferable skills Armed Forces personnel can bring to roles and also encourage NHS organisations to publicly commit to supporting the recruitment of members of the Armed Forces Community into the NHS.

Gavin attributes his Armed Forces background to being able to carry out the task to a high standard and being able to perform well under immense pressure. He served for 24 years in the Royal Logistic Corps, taking part in deployments to the former Yugoslavia, Northern Ireland, Iraq, and Afghanistan. His last role was as a Brigade Ordnance Warrant Officer.

Gavin said: “I feel that my experiences of having served a career in the British Army made it straightforward to quickly switch to a different role that supported the defence against COVID-19. The two key strengths I utilised were regular and comprehensive two-way communications, with a foundation based on great stakeholder relationships and robust, but simple, planning.”

This is a shortened version of an article first published in Forces News.

To read the full article, click here.
We are proud to announce that on Monday 14th September, Microsoft released an article on their UK News Centre about how our use of technology enables real-time supply chain collaboration benefitting our clinical colleagues and patients at King's College Hospital NHS Foundation Trust.

The article features Andy Lockwood, KFM Managing Director, who also spoke about the 'challenging situation' the Trust has faced in response to COVID-19:

“We weren’t expecting to test out Dynamics 365 in such a challenging situation so quickly,” Lockwood said.

KFM was able to use Dynamics 365 to quickly set-up and place orders with existing and new suppliers, rapidly switching from one or two suppliers to sourcing from a wide range of suppliers in a short space of time due to the urgency of the situation.

You can read the full story here.

Click here to read more about how KFM has made improvements to the King’s supply chain.
The KFM Renal Technicians played a key role in the design, planning and setting up of the renal dialysis unit at the new Tessa Jowell Health Centre. The dialysis unit provides state of the art facilities for renal patients which opened in June 2020.

To read more, click here.
Denis Lafitte joined KFM in December 2019 as the Director of Technology & Innovation, bringing along with him a wealth of knowledge and expertise in Healthcare IT and Digital Transformation.

In an interview with McLean Partnership, Denis speaks about the impact that Technology has on the Healthcare industry, with a particular focus on how technology can help with supply chains.

To read the full interview, click here.