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KFM has implemented Robotic Process Automation (RPA) technology to automate tasks and processes which are high volume, repetitive, rules-based, low variance and time-consuming. This enables KFM staff to prioritise high impact work which adds value, has also improved quality and generated significant cost savings.

This award recognises these innovations and was announced at an awards dinner in London last night. In the first seven months of this year KFM has saved £0.5m by automation and RPA.

RPA has become instrumental in improving service delivery at KFM and King’s. For example, it is used by King’s HR to record Covid-19 swab testing results, and alert roster management of mandatory self-isolation periods.

RPA has also added value to KFM supply chain, procurement, HR and finance departments:
  • Saving up to £1000 per day by rejecting supplier invoices where prices exceed the contract
  • Reducing delivery times from 8 to 3 days, and saving on same day delivery costs, by automatically chasing suppliers when goods are not received within the expected timescale.
  • Closing 35,000 + old POs without error
  • Automating the system entry of 12000+ invoices per year which was previously manual
  • Saving over 100 hours per year by automating data extracts
  • Automating the ordering of spare parts
  • Automating the sending of 1200 mandatory training reminder emails per year

Sam Proposch, RPA Lead, Technology & Transformation Team at KFM, said: “I’m delighted we won this award and I’m glad our hard and innovative work is being recognised! We started our RPA journey nearly two years ago with a team of one but quickly realised the potential benefit to our operations and the hospital. We identified, prioritised, and automated processes in an agile way to reap the maximum benefit to improve service delivery.”

Read the KFM RPA Case Study by clicking