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Since the end of January 2021 KFM has been supporting King’s College Hospital NHS Foundation Trust with RPA (Robotic Process Automation) in swabbing hospital staff Covid-19 tests.

Prior to the introduction of Robotic Process Automation or ‘bots’ health rotas had to be updated manually which was time consuming and more prone to human error. Working for the hospital HR department the KFM ‘bots’ complete approximately 100 staff swabs each day.

Peter Hanover, from the Occupational Health & Wellbeing team at King’s College Hospital NHS Foundation Trust, said: "The RPA programme has made a big difference in freeing me up for other duties in the Occupational Health Department. Previously, I would spend hours every a week inputting data. The automated process can do this much faster and can make results live on Healthroster as soon as results are received.”

He continues: “I’ve been impressed how the new system is able to learn like a person and its accuracy is increasing all the time."

KFM is developing the use bots in many areas of hospital life to improve efficiency and patient care.

More NHS organisations are adopting RPA to automate the most fastidious and repetitive processes. Over the last 12 months KFM has been working with procurement, finance, HR and clinicians to develop technological expertise within the NHS. The results are outstanding with a combination of CIP, cost reduction and reducing data errors.

Sam Proposch, RPA Lead at KFM said: “It’s great to see our robots making a positive impact on the team’s day to day workloads throughout the Covid-19 pandemic. We were able to work with staff and automate the swabbing results process within a week offering great value for money within the Trust.”

Who is KFM?

KFM is a provider of healthcare support services. KFM’s mission is to partner with healthcare providers in delivering world class patient care, with all profits and cost savings reinvested in the NHS.

KFM is delighted to announce that we have been shortlisted for the Health Service Journal Award for Procurement Project of the Year.

We have been recognised for providing a re-engineered Enhanced Supply Chain Service to King’s College Hospital NHS Foundation Trust, which released valuable clinical time to focus on patient care and provided better value for money.

You can read the full story here.
The COVID-19 pandemic has been one of the biggest challenges the NHS has ever had to face, and the partnership between the Armed Forces and the NHS has been highlighted.

Many NHS staff have been redeployed to work on COVID-19-related roles. Gavin Jones, a veteran who now works as Head of Governance, Risk & Compliance at KFM (owned by Kings College Hospital NHS Foundation Trust), shared his experiences about being asked to take on a different role and work in supply chain management and logistics, ensuring PPE was distributed accordingly.

Before joining the NHS, Gavin undertook a work placement at an NHS organisation, as part of the Step into health programme. The programme aims to highlight the many transferable skills Armed Forces personnel can bring to roles and also encourage NHS organisations to publicly commit to supporting the recruitment of members of the Armed Forces Community into the NHS.

Gavin attributes his Armed Forces background to being able to carry out the task to a high standard and being able to perform well under immense pressure. He served for 24 years in the Royal Logistic Corps, taking part in deployments to the former Yugoslavia, Northern Ireland, Iraq, and Afghanistan. His last role was as a Brigade Ordnance Warrant Officer.

Gavin said: “I feel that my experiences of having served a career in the British Army made it straightforward to quickly switch to a different role that supported the defence against COVID-19. The two key strengths I utilised were regular and comprehensive two-way communications, with a foundation based on great stakeholder relationships and robust, but simple, planning.”

This is a shortened version of an article first published in Forces News.

To read the full article, click here.