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KFM has successfully secured an NHS General Management Trainee (GMTS) for a two year programme commencing September 2022 through the NHS Leadership Academy. The scheme has been running nationally for 66 years and this year, the London Academy received 108 applications for 37 training places, so a fantastic achievement for KFM.

An induction and orientation plan is being developed for the graduate and they will shadow most departments across KFM during the first two months to give them a good understanding of how the organisation works.

Kerry Johnstone, KFM’s Head of Operational and Strategic Delivery, said: “I am absolutely thrilled that KFM has secured a GMTS from the NHS Leadership Academy. Many high-profile NHS leaders started their leadership journeys as trainees on this scheme. It is therefore a great opportunity for KFM to contribute to the development of a potential future NHS leader! I am sure we can provide a positive experience that may result in an annual pipeline of trainees at KFM."

Year one is an operational role with the second year having a strategic focus. The graduate will undertake the Elizabeth Garrett Anderson Leadership Programme alongside their placement with KFM to obtain a PG Dip in Healthcare Leadership.

It is a key element within the NHS Long Term Plan to nurture the next generation of leaders by systematically developing those with the capability to reach senior levels of the service. Notable alumni include both the former Chief Executive of NHS England, Sir Simon Stevens, and the current Chief Executive, Amanda Pritchard.

KFM is a finalist in the CIPS Excellence in Procurement Awards 2022. We have been shortlisted in the Best Supplier Relationship Management Initiative category, for the entry New beds roll out at King's College Hospital NHS Foundation Trust during the pandemic.

This celebrates our successful partnership with beds supplier Medstrom.

Jo Jones, KFM’s Director of Managed Services, said: “We’re delighted to be shortlisted for this award and it is testament to the commitment, passion and shared values of KCH staff who were involved in the project, Medstrom and KFM that we have procured and delivered an innovative bed and equipment service combining the expertise of all organisations. This award recognises the benefits that are achieved for the NHS when suppliers, KFM and King’s work collaboratively and innovatively with a shared vision to deliver services that meet clinical and patient needs.”

KFM is competing against oil and gas company BP and government department the Cabinet Office amongst others. View the shortlist here.

Rachel Apsey, Commercial Director at Medstrom, added: “I am absolutely delighted to be shortlisted for yet another prestigious award. I think this in itself evidences the true partnership we have with KFM, supporting patients and medical staff in providing exceptional care.”

Winners will be announced on the 21 September 2022.

Follow the awards @CIPSevents and with the hashtag #CIPSAWARDS.
The KFM Logistics team completed their first delivery of dialysis equipment to a patient's home in mid-May. The team contact the patient to confirm the best time to deliver the machine; they then collect it on that day and deliver to the patient's home; usually taking away an older machine. The Technician will be on-site to uninstall or install the new equipment.

Each time KFM do this piece of work for KCH we are making a CIP/cost avoidance of £500.00. At the moment KFM have around 40 community installations and 6 hospital-based setups spread across South London and North Kent.

Farman Syed, Technical Operations Manager in Renal and Dental Services, said: “Equipment logistics play a vital role in managing medical devices spread across the community. It helps us as a technical team deliver the best outcome for patients. KFM logistics not only provided us with the responsive service needed but also reduced our courier bill for all non-complex movements.”

Gavin Jones, Head of Logistics and Armed Forces Champion, added: “I’m very pleased to say that the efforts of our team have already saved Managed Services £2,000 in delivery and removal charges since March 2022. I’m hopeful that our support to dialysis equipment use will further improve as we seek to find a safe solution to move equipment up narrow staircases. Thanks also to Chloe Metcalfe for designing an eForm the Technicians can use to bid for logistic support. The system is working well and mitigates the risk of time-sensitive tasks such as these being neglected”.

King’s College Hospital and KFM’s submission has won the One Bromley ‘Residents shaping and influencing integrated care’ Award 2022.

The award celebrates an innovative collaboration with young people with specialist educational needs and disabilities (SEND). The judging panel were extremely impressed with the work our two organisations are doing enabling the voices of young people with SEND to inform service provision.

Gavin Pettitt, Supply Chain Manager, Princess Royal University Hospital (PRUH) and southern sites, said: “It’s been a real pleasure to support these young people, seeing them taking the first steps into working life and how their confidence has grown as their knowledge and skills develop is inspiring and something I’m immensely proud to be part of. One of our interns has excelled in the role so much that we have offered them full-time employment once they finish the programme and college. They start with KFM in July 2022.”

José Santos, Matron at the PRUH, said: “It’s very rewarding to help the community. For instance, helping an adult with special needs to find a job opportunity can make a huge difference in their lives. Their integration into the workplace offers an opportunity for them to become part of a team. In the long-run it benefits their routines and it allows them to become part of a greater entity, feel useful and have a purpose. Having special needs persons in the team also benefits the team itself as it contributes to raise awareness on special needs individuals and increase kindness and tolerance among the team. I’m very thankful for my role as a Matron which allows me to set the example for my colleagues, so that hopefully in the future, people with special needs can be fully integrated in the workplace.”

KFM and Medstrom have been announced as finalists in the HSJ Partnership Awards 2022 for implementation of the new beds roll-out at King’s College Hospital NHS Foundation Trust in Denmark Hill.

The KFM Beds and Equipment Service, working in partnership with Medstrom, provided 612 new beds, across 43 hospital wards in just eight weeks.

KFM’s £2.6 million investment allowed the replacement of 612 beds, dynamic pressure relieving mattresses, cots, birthing beds and bariatric equipment at King’s College Hospital in Denmark Hill by end of July 2021. 

The roll-out received positive feedback from King’s staff about ‘minimal disruption’ to busy wards and was achieved against the backdrop of the ongoing Covid-19 pandemic.

Jo Jones, Director of Managed Services at KFM, said: “The scale of what was achieved within the tight timescale is a testament to the planning, organisation, commitment and passion of all those involved and the expertise they brought. I’m incredibly proud of the work the KFM team did to plan and manage the implementation and the invaluable guidance, expertise and support our Nursing, Estates and Housekeeping colleagues provided. Medstrom’s expertise is invaluable and alongside our Bed and Equipment Team ensured minimal disruption to patient care.”

Rachel Apsey, Commercial Director at Medstrom, commented: “Our collaboration and partnership with KFM and King's College Hospital NHS Foundation Trust has grown, developed and proven extremely positive. I’m delighted to see the products, training and service support we provide benefit both staff and patients, enabling delivery of the very best patient care.”

Judging will take place on 14 Feb.

Follow our progress on social media: @HSJPartnership and #HSJpartnershipawards.
KFM has formed a partnership with the School of Business and Management, Royal Holloway, University of London. This alliance offers a work experience programme allowing students to work on real-world NHS challenges, including those within supply chain, managed services, and the technology and transformation areas.

Students will greatly enhance their employability, their practical and analytical skills through this experience. They will be presented with a variety of challenging business scenarios. They will be urged to gain a thorough grasp of the business area they’ll operate within, to then propose unique and inventive suggestions for improvement, and (if the solution is selected) to collaborate with KFM in fully implementing the business remedy to the original challenge. Seeing their idea realise real tangible benefits for the NHS!

Professor Gloria Agyemang, Head of the School of Business and Management, said: "The new internships at KFM, a wholly owned subsidiary of King's College Hospital NHS Foundation Trust, are a unique opportunity for School of Business and Management students to boost their skills, experience, and future employability. We are pleased to work on an initiative that offers training, the solving of real-life management problems, and the chance for Royal Holloway to contribute to a public service as important as the NHS. Over the next year, we hope to continue to build on this close partnership working with KFM."

KFM recently met with students and academics to discuss the programme, which begins with student selection and recruitment taking place in December. It’s the start of an exciting journey!

In early November the Trust ran an educational event “Promoting Excellence in Interventional Endoscopy”, a hybrid programme delivered face-to-face, followed by a 2-day live stream of endoscopic procedures across the world. The programme runs annually, delivered by leading endoscopy experts from UK, Europe, USA and Japan.

KFM’s Endoscopy Decontamination Service supported the programme and worked with clinical staff and manufacturers to reprocess trial scopes. This was a huge undertaking where each trial flexible endoscope needs to be reprocessed differently, and staff had to obtain bespoke recipes from suppliers, get trained and RFID tag the scopes to ensure all the trial scope connectors match the endoscopy washer disinfectors. It took 17 consecutive days for the KFM Endoscopy Decontamination to prepare for KingsLive.

It involved reprocessing of a large number of trial scopes ready. During the 3-day event, senior members of the Endoscopy Decontamination team worked 11-hour days to ensure the Trust were fully supported. The team reprocessed 130 scopes for the event, alongside the normal daily operations of the service.

The KFM Endoscopy Decontamination team have been highly praised on their commitment in supporting the programme, ensuring endoscopes were ready and available for use throughout the event, whilst being proactive in ensuring set up was done as early as possible.

Prupti Malde, Head of Technical Services, said: “The Endoscopy Decontamination Service team worked tirelessly for over two weeks to support the KingsLive endoscopy educational programme working with clinical staff and manufacturers of flexible endoscopes to ensure trial scopes were available in a timely manner. It was a huge undertaking with considerable amount of scopes to reprocess whilst ensuring the smooth operations of normal day-to-day activity. The programme ran smoothly with no delays or issues in reprocessing of the scopes. I am extremely proud of Sevvel and his team for their commitment, dedication and huge contribution made in supporting such a prestigious educational programme. The contribution of the team exemplifies KFM values and behaviours of Quality, Accountability, Working Together Gets It Done and Positive Energy”.

Hannah Trinick, Territory Manager at Olympus said: “The decon team were extremely helpful during Kings Live this year. No request was too much, even with the frequent changes to the equipment specification and operator schedule. Ubay especially was a huge help, and even helped us pack down the endoscopes at the end of the course.”

Idris Bora, Product Marketing Manager, Pentax Medical, said: “I wanted to express my appreciation with the team at King’s Endoscopy Decontamination Service. They were on hand and very committed in keeping endoscopes ready and available.”

KFM has implemented Robotic Process Automation (RPA) technology to automate tasks and processes which are high volume, repetitive, rules-based, low variance and time-consuming. This enables KFM staff to prioritise high impact work which adds value, has also improved quality and generated significant cost savings.

This award recognises these innovations and was announced at an awards dinner in London last night. In the first seven months of this year KFM has saved £0.5m by automation and RPA.

RPA has become instrumental in improving service delivery at KFM and King’s. For example, it is used by King’s HR to record Covid-19 swab testing results, and alert roster management of mandatory self-isolation periods.

RPA has also added value to KFM supply chain, procurement, HR and finance departments:
  • Saving up to £1000 per day by rejecting supplier invoices where prices exceed the contract
  • Reducing delivery times from 8 to 3 days, and saving on same day delivery costs, by automatically chasing suppliers when goods are not received within the expected timescale.
  • Closing 35,000 + old POs without error
  • Automating the system entry of 12000+ invoices per year which was previously manual
  • Saving over 100 hours per year by automating data extracts
  • Automating the ordering of spare parts
  • Automating the sending of 1200 mandatory training reminder emails per year

Sam Proposch, RPA Lead, Technology & Transformation Team at KFM, said: “I’m delighted we won this award and I’m glad our hard and innovative work is being recognised! We started our RPA journey nearly two years ago with a team of one but quickly realised the potential benefit to our operations and the hospital. We identified, prioritised, and automated processes in an agile way to reap the maximum benefit to improve service delivery.”

Read the KFM RPA Case Study by clicking
KFM’s Croydon warehouse is offering practical support to one of its neighbours the Croydon Foodbank. The Foodbank struggled with a small team and lack of donations in the face of increasing demand over the past 18 months throughout the pandemic. This prompted KFM to start a conversation with the Foodbank team about how we could offer support.

KFM is supporting the Croydon Foodbank in the following ways:
  • Offering storage space in our warehouse
  • Logistics support and planning
  • Social media and raising awareness
  • New ideas for fundraising

Throughout the peak of the pandemic, they fed and supported over 5,000 people in the borough of Croydon alone. KFM is now a prominent part of this community with two warehouses in Croydon, the team are looking forward to mentoring and working alongside the Foodbank staff.

Grace Saah-Dinnall, Foodbank Project Manager and one of the founders of Croydon Foodbank, said: “All our staff are volunteers who have connections in the borough. I became involved with Croydon Foodbank because I wanted to help those in need. I had previously been one of those people in desperate need of the foodbank. About 10 years ago I was made homeless by a local borough council. Not knowing what to do I turned to the Foodbank to help feed my baby son.”

Aleem Khan, KFM Logistics Team Leader, explains why he wanted to get involved: “It's not just about making a donation; it's about making a difference."

The Croydon Foodbank is a self-maintained charity who receive minimal funding and support despite Covid-19. To donate visit: